Last Updated: February 15, 2026
Please read these Terms of Use ("Terms", "Agreement") carefully before using the ArthroLume™ website or purchasing our products. This Agreement contains mandatory arbitration provisions and class action waivers that affect your legal rights.
By accessing, browsing, or using the website arthrolume.com (the "Site"), purchasing products, or using any services provided by ArthroLume™ ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Use and our Privacy Policy.
If you do not agree to all of these Terms, you are expressly prohibited from using the Site and must discontinue use immediately. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms, and you waive any right to receive specific notice of each such change.
NO MEDICAL ADVICE: The ArthroLume™ website and the products sold herein are for general wellness and informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
REGULATORY STATUS: Statements regarding ArthroLume™ products have not been evaluated by the Food and Drug Administration (FDA) or similar regulatory authorities unless explicitly stated. This product is not intended to diagnose, treat, cure, or prevent any disease.
CONTRAINDICATIONS: While red-light therapy is generally considered safe, you should consult a doctor before use if you:
If you experience any discomfort, skin irritation, or visual disturbance while using the device, discontinue use immediately and consult a medical professional.
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site. By using the Site, you represent and warrant that you are of legal age to form a binding contract with the Company.
If you create an account, you are responsible for maintaining the security of your account and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Pricing Errors: We strive to ensure accuracy in our product descriptions and pricing. However, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
Order Acceptance: We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product availability, errors in the description or price, or suspicion of fraud or unauthorized or illegal transaction.
Payment Terms: You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We utilize third-party payment processors (such as Stripe) and do not store your full credit card details on our servers.
Shipping: Delivery times are estimates only and are not guaranteed. We are not liable for any delays in shipments. Risk of loss and title for items purchased from the Site pass to you upon delivery of the items to the carrier.
Returns: Our Return Policy is incorporated into these Terms by reference. Please review our Return Policy prior to making a purchase. Unless otherwise stated in the Return Policy, you are responsible for return shipping costs. Products must be returned in their original condition to be eligible for a refund.
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
You are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing.
If you post reviews, comments, photos, or other content ("User Content") to our Site or social media channels, you grant ArthroLume a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
You represent and warrant that you own or otherwise control all of the rights to the User Content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify ArthroLume for all claims resulting from content you supply.
You may not access or use the Site for any purpose other than that for which we make the Site available. Prohibited activities include, but are not limited to:
Please read this section carefully.
IN NO EVENT SHALL ARTHROLUME, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE; (iii) ANY CONTENT OBTAINED FROM THE SITE; AND (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
OUR LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR PRODUCTS SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THE SITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SITE ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
Binding Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, invalidity, breach, or termination thereof, shall be resolved by binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
Class Action Waiver: YOU AND ARTHROLUME AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and ArthroLume agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
These Terms shall be governed and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You agree to defend, indemnify, and hold harmless ArthroLume and our licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.
Our Service may contain links to third-party web sites or services that are not owned or controlled by ArthroLume. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You acknowledge and agree that ArthroLume shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.
If you have any questions about these Terms, please contact us.
Email: support@arthrolume.com
Support Hours: Mon-Fri, 9:00 AM - 5:00 PM EST